McCann Moore Architects is an architecture practice. We are the data controller for the personal information we collect from you.
Office address: 12 Main Street, Hillsborough BT26 6AE
Data protection contact: mail@mccannmoore.com
What information we collect
We collect personal information from you when you use our website, fill in a form or get in touch with us. This may include:
- Your name
- Email address
- Phone number
- Postcode and address
- Details about your project (through our enquiry and contact forms)
We do not collect any payment or financial information through our website.
How we use your information
We use the information you provide to:
- Respond to your enquiry or message
- Discuss your project and provide our architectural services
- Send you our newsletter (only if you have signed up to receive it)
- Improve our website and services
Under UK data protection law, we need a lawful reason to collect and use your personal information. We rely on the following:
- Consent – when you sign up to our newsletter or submit an enquiry form, you are giving us your consent to use your details for that purpose. You can withdraw your consent at any time.
- Legitimate interests – we may use your information where it is in our legitimate business interests to do so, for example to respond to your contact form message or to improve our website. We only do this when your rights do not override our interests.
- Contractual necessity – if you become a client, we will need to use your personal information to provide our architectural services to you.
Cookies and website tracking
Our website uses cookies and similar technologies. Cookies are small files placed on your device that help us understand how our website is being used.
We use the following:
- Google Analytics – to understand how visitors use our website, such as which pages are visited and how long people spend on the site. This helps us improve the website. Google Analytics uses cookies to collect anonymous usage data.
- Meta (Facebook) Pixel – to measure the effectiveness of our advertising on Facebook and Instagram. The Meta Pixel collects data about how visitors interact with our website after seeing or clicking on one of our ads. This data is shared with Meta.
- Essential cookies – these are necessary for the website to function properly.
You can control cookies through your browser settings. Please note that disabling cookies may affect how the website works.
Who we share your data with
We do not sell your personal information to anyone.
We may share your information with:
- MailerLite – our email marketing platform, used to send newsletters to subscribers
- Google – through Google Analytics, for website usage analysis
- Meta – through the Meta Pixel, for advertising measurement
- Other professionals – where your project requires it, and with your permission, we may put you in touch with other professionals such as quantity surveyors or builders
How long we keep your data
We only keep your personal information for as long as we need it. Our retention periods are:
- Enquiry data (non-clients) – up to 3 years from your last contact with us
- Client project data – 15 years after project completion
- Newsletter subscribers – until you unsubscribe
- Cookie and analytics data – retained in accordance with each platform’s own data retention policies
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Ask us to correct any inaccurate information
- Ask us to delete your data (in certain circumstances)
- Ask us to restrict how we use your data
- Object to our use of your data
- Withdraw your consent at any time (where we rely on consent)
- Unsubscribe from our newsletter at any time using the link in any email we send you
To exercise any of these rights, please email us at mail@mccannmoore.com
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
Last updated 25 Feb 2026.
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